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Trust & safety
How KIBI Sports earns your trust
One page that gathers what we already say elsewhere on the site about verification, payments and data. Each section links back to where it is published.
90,000+ athletes verified through sports organisations and 100+ institutions.
KYC (Know Your Customer) verification confirms your identity using government-issued documents (Aadhaar, PAN). Your documents are admin-reviewed to ensure your profile is trusted and verified on the platform.
What happens to my KYC documents?
KYC documents are used only for identity verification. Where verification runs through our identity-verification partner, Didit, your ID document and a live selfie are shared with Didit to confirm the document is genuine and matches you; they are not shared with anyone else or used for marketing. You can request deletion of your documents at any time.
The professional reads a START code at the beginning of the session and an END code when it finishes. Both are needed before any payout is released.
Paid through KIBI, provider paid after the session
You pay at booking through KIBI's payment partner. The professional's payout is processed only after the session is confirmed with the START and END codes.
No-show and cancellation cover
If the professional does not show up, KIBI reviews the report and refunds you in full. Bookings can be cancelled within the cancellation window.
Refunds on the same rail
Refunds return the way you paid, on regulated Indian payment rails, rather than as credit locked inside the app.
KIBI Sports is built in compliance with applicable data protection regulations. Personal data is encrypted, access is role-controlled, and we follow data minimization principles. You have full rights to access, correct, and delete your data.