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How KIBI Sports Automates Indian Sports Payments: UPI Fee Plans, Two-OTP Settlements, GST Invoicing & 12-Digit Bank ARN Traceability

By , Founder & CEO · How we write

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Financial trust is the backbone of any multi-sided operating system. Across 90,000+ athletes verified through sports organisations, 100+ institutions, and 257+ brand partners, KIBI Sports processes five distinct financial flows — academy coaching fee plans, tournament entry tickets, Two-OTP protected specialist/venue bookings, zero-commission athlete crowdfunding, and multi-brand equipment commerce — on regulated, PCI-DSS compliant Indian payment rails (Cashfree Payments, Razorpay, and PayU).


Complete Financial Matrix: How Money Flows Across Every KIBI Module

| KIBI Module | Payer | Recipient | Platform Fee / Split | Settlement & Buyer Protection Rule | | :--- | :--- | :--- | :--- | :--- | | 1. Academy Fee Plans (/institutions) | Parents & Trainees (UPI / Card / Net Banking) | Academy's Verified Bank Account | Rs 0 SaaS subscription until 31 March 2027 | Automated WhatsApp payment links, coupon support & instant digital GST receipts | | 2. Free Tournaments (/events) | Free for Athletes | Organising Institution | 0% Platform Fee | Instant signed QR pass & digital certificate | | 3. Paid-Entry Tournaments (/events) | Athletes / Teams (0% surcharge) | Organising Institution | 10% Platform Fee on paid ticket value | Automated gateway reconciliation & settlement statement | | 4. Pro Services & Venues (/pro-services, /venues) | Athletes & Parents | Certified Coach, Physio, Nutritionist or Venue | 85% to Provider / 15% Platform Fee | Collected at booking, paid out after atomic START OTP + END OTP confirmation; 100% no-show refund cover | | 5. KIBI Matchday (play.kibisports.com) | Community Players | Group Organiser's Own UPI / PayPal | 0% KIBI Commission | Direct peer-to-organiser payment at RSVP; KIBI never holds match fees | | 6. Athlete Crowdfunding (/fundraise) | Donors & Backers | KYC-Verified Athlete / Academy | 0% KIBI Platform Fee | Contributions settle directly to the fundraiser's bank account; KIBI does not hold funds | | 7. Equipment Store & B2B (shop.kibisports.com) | Retail & Institutional Buyers | KIBI Sports Pvt. Ltd. (GSTIN: 29AAICK3153F1ZI) | Consolidated HSN 9506 GST Invoicing | 7-day return policy on eligible items + 12-digit Bank ARN / UPI UTR refund traceability |


Engineering Highlights of the KIBI Payment & Refund Stack

  1. Idempotent Webhook & Failed-Refund Retry Engine: Every payment and refund webhook from Cashfree Payments and Razorpay is verified via cryptographic HMAC signatures and idempotency keys, with automated retry recovery if a downstream bank rail temporarily times out.
  2. Atomic Two-OTP State Transitions: On Pro Services and Venue bookings, END OTP completion executes inside an atomic database lock so a session can never be double-settled.
  3. Verifiable 12-Digit Bank ARN / UPI UTR Refunds (/refund-policy & /reviews): Every approved refund returns to the original payment rail with a bank-verifiable reference number rather than locked store credit.

Explore our full commercial schedule at /pricing (or machine-readable at /pricing.md), or reach our support team on WhatsApp at +91 80502 97151 (SaaS) / +91 76194 08001 (Marketplace).

Frequently asked questions

KIBI Sports processes transactions over RBI-regulated, PCI-DSS compliant Indian payment gateways — including Cashfree Payments, Razorpay, and PayU — supporting UPI (Google Pay, PhonePe, Paytm, BHIM), net banking, debit cards, and credit cards.

Academies and sports organisations configure recurring fee plans (monthly, quarterly, annual) or tournament ticket tiers inside the 116-page KIBI Admin Portal. Parents and athletes pay via one-tap UPI links sent on WhatsApp, receive instant digital GST-ready receipts, and funds settle automatically to the organisation's verified bank account.

Whenever an order on shop.kibisports.com or a cancelled/no-show booking on KIBI Pro Services is refunded, the payment gateway issues a unique 12-digit Acquirer Reference Number (ARN) for card/net-banking refunds or a Unique Transaction Reference (UTR) for UPI refunds, allowing the customer to verify the exact credit status with their bank.

On KIBI Pro Services (/pro-services) and KIBI Venues (/venues), upfront booking payments are collected at booking and paid out once the athlete confirms both the START OTP at check-in and the END OTP upon completion, after which an atomic transaction releases 85% to the provider's verified bank account (15% platform fee).

No. On KIBI Fundraise (/fundraise), every campaign creator completes KYC and bank verification before going live, and contributions settle directly to the fundraiser's bank account; KIBI does not hold funds and charges a 0% platform fee.

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